projekt0708 summary of all new features
June/July 2023
SAP Concur is constantly evolving its products with minor adjustments to ensure stability and improve the applications.
Profile Settings/Security
Temporary Security Changes to User Profile
The evolving cybersecurity landscape requires that SAP Concur temporarily adopt the following security measures:
Email:
- If a user changes the Email 1 email address on the My Profile - Personal Information page, a confirmation email is sent to both the old and updated email addresses.
- Existing profile settings that could prevent the email change notification from being sent are ignored and the emails are sent to the user as stated in the previous bullet.
Last Name:
- Users who sign in via SSO: Users who sign in to SAP Concur Solutions via SSO can update the Last Name field on the My Profile - Personal Information page.
- Users who sign in using a username and password: The system prevents users who sign in using a username and password from updating the Last Name field on the My Profile - Personal Information page. An administrator can change the information in the Last Name field through the User Administration page.
Administrator experience:
- Administrators can still change the Last Name field of a user’s profile through the User Administration page.
- Administrators can also continue to update the Last Name field of a user’s profile through the Concur API, import file, and feed options.
SAP Concur Sign In
SAP Concur Sign in Page Updated
New links are available on the username sign in page and the password sign in page:
- Forgot username/ Forgot password
- Need help signing in
- Learn About SAP Concur for your business
Import/Extract
Run Now Button for Import Jobs
Beginning on July 21, 2023 SAP Concur plans to enable the Run Now button for SAP Concur client administrators. Run Now enables clients to run some import jobs on demand.
Authentication
New Login Policy Settings Page
- Beginning in Q3 2023, SAP Concur makes a new Login Settings page available to users with the Company Admin Role.
- On the new Login Settings page, a Company Admin will be able to define the login policy for SAP Concur
- The new Login Settings page enables admins to define policies for the following:
- Required password length
- Required password components
- Password reset
- Password expiration
- Account lockout
- Session time out
Travel Allowance Service
Planned Changes: Long term Travel – Single Itinerary on Multiple Reports
In a future release, the Travel Allowance Service (TAS) feature will support the ability for a traveler to submit expense reports that include “trip within” itineraries, each in their totality and identified as a travel leg of an as-yet unsubmitted parent itinerary.
This feature is tied to the Trip Within a Trip feature also available in this release, which allows a traveler to take secondary trips within the dates of a long term trip. This means that, during long term travel, the Expense user may request payment for child trips as they occur, provided the parent trip remains active and not yet fully expensed.
Example:
Assume a long term travel from July 9 to July 18 is the parent travel allowance itinerary with child trips, typically business in nature as personal trips may not be valid for expensing depending on the company’s configuration. The traveler may take the following steps to submit partial child itineraries as they occur and, for the purposes of this example, supposing all dates are available:
- Expense Report 1: The dates of July 9 to July 11 are included, and all other dates are marked as excluded using the Exclude Day function

Expense Report 2: The dates of July 12 to July 18 are included, while the prior July dates, already included in the prior expense report, cannot be included in this report.

Mobile App
New design of the Mobile App
In the new view, the home screen for Mobile can be personalized, which allows for quick access to items like Reports, Approvals and Expenses. Tapping See All will direct to a full list of items.

Expenses and Expense reports are now merged under the one Expense option.

The plus icon, when selected drops down a series of actions for the user to work with expenses.

CFDI Users Can Now Upload XML Files
Mobile users can now upload XML files and will not need to take screenshots of the receipt where this feature is available. From the Expense screen, toggle to Expenses and tap the plus icon in the top right hand corner for the menu to appear. From there, select Upload File. The XML file can be shared directly from the e-mail (iOS only) or it can be saved and uploaded from the phone’s file repository.
Move Expenses While Using Delegate Function
To activate the delegate function, select the profile icon on the home screen. Then tap, Act as Another User. From there the Act As screen appears, where the person you wish to act on behalf of, can be searched.

Release Update 05 - 2023

Mai 2023
In-Product User Assistance
Ongoing – Impact of Product Changes on Customized Client Content
If your company creates customized content for SAP Concur solutions through a user assistance tool such as SAP Enable Now or Concur User Assistant by WalkMe, the changes SAP Concur releases monthly might affect your customized content. SAP Concur also releases some changes ad hoc.
- SAP Concur solutions are updated on a monthly schedule
- Some changes are implemented outside of the monthly schedule
- Changes that are implemented in sync with the monthly release schedule and changes that are implemented on other dates are documented in the SAP Concur product release notes
- A release calendar that includes the target monthly release date and the dates the release notes are published, is publicly available from the following page: Release Calender
Data Retention
Data Retention Feature Enhancements
- Concur plan to make changes to the Purge User Button
- CURRENT BEHAVIOR:
- The Purge button is automatically available on the user account page for each user. The Administrator can click the Purge User button on an individual user’s account page to purge that user’s data
- CURRENT TEXT: Permanently delete this user and all associated data from Concur
- UPDATED TEXT: Purge User irrevocably deletes this user and all their associated data, superseding configured data retention policies and removing data that could be needed for review, audit, and legal obligations. This button should generally only be used to delete users that have no transaction history
- PLANNED CHANGES:
- To help ensure that user data is retained and/or removed within the correct time period as required by regional data protection regulations, SAP Concur plans to remove the Purge User button
SAP Concur Support
Case Types Updated
- The Case Type filed on the form where an ASC (Authorized Support Contact) created support cases was updated
New Case Types

Removed Case Types

Renamed Case Types

SAP Fiori Themes
SAP Fiori Horizon Themes for Concur Mobile and Web
- Admins with the required permissions can change the Theme Settings via Administration > Company > Company Admin > Company Settings:
In the theme setting section, admins can choose between the following options:
- Legacy Concur UI: End users only see the legacy Concur Gateway theme.
- Legacy Concur UI and Fiori Horizon: End users see the legacy Concur Gateway theme by default. On the Profile Settings > System Settings page, they can choose between the Concur Gateway theme, Morning Horizon, Evening Horizon, and high contrast themes.
- Fiori Horizon: End users see Morning Horizon by default. On the Profile Settings > System Settings page they can choose between the Morning Horizon, Evening Horizon, and high contrast themes.



Ongoing:
October 2023 Morning Horizon becomes the default theme for all client. Admins have access to Theme Settings and can revert to the legacy Concur Gateway theme if needed.
Early 2024 SAP Concur plans to decommission the legacy Concur Gateway theme. When it is decommissioned, Morning Horizon will become the default theme and end users will be able to choose between Morning Horizon, Evening Horizon, and high contrast themes.
Legacy Page Design Example

SAP Fiori With Horizon Design Example


Release Update 04 - 2023

April 2023
Delegates – Mobile
Android / iPhone / iPad Delegate Functionality is Updated
- With this release, the SAP Concur Mobile app is extending the delegate function. Now, regular Expense users can create, edit, and delete manual expenses while acting on behalf of another user.
- This new functionality includes:
- The ability to view a list of all delegators and select whom to act for
- Viewing list of all available expenses
- Manually create a new expense outside of a report
- Attach an image while manually creating an expense (from camera, gallery, or files)
- Edit an existing expense outside of a report
- Delete an existing expense outside of a report when no image is linked
Japan Public Transport (JPT)
Addition of Entry Submit and Report Submit Events in Audit Rules
- Entry Submit and Report Submit events are now supported for Japan Public Transport (JPT) on NextGen UI.
- This update enables admins to configure audit rules and manage the way employees submit expenses.
SAP Concur User Assistance
New SAP Concur Page on the SAP Help Portal
- A new solutions page is now available on the SAP Help Portalfor all SAP Concur product documentation including documentation that is avaiblable outside of the portal
SAP Fiori Themes
Preview Horizon for Fiori Themes in SAP Concur
- SAP Fiori with Horizon Is a visual design theme family from SAP that is being adopted across SAP Concur solutions.
- With SAP Fiori with Horizon, clients benefit from a refreshed, modern look and feel, improved consistency across the solutions, and more inclusive and accessible design
- To enable clients to preview Horizon for Fiori themes in SAP Concur solutions before the themes are fully implemented, after signing in to SAP Concur solutions, Concur admins can navigate to the Appearance Settings page by adding the following to the SAP Concur solutions URL: eu2.concursolutions.com/Profile/AppearanceSettings.asp

User Interface Changes
Usability Changes to the User Interface
These changes are part of the ongoing effort to improve the user experience when working with SAP Concur products.
- Report Library: The Create New Report button is available on the right top corner of the Report Library. This provides more screen space to display the existing expense reports.

- Available Receipts: The Available Receipts button is available on the right top corner of the Available Receipts section of the screen. This provides more screen space to display the existing receipt tiles.

- Available Receipts Panel in Report Page: Toggling Available Receipts when a report is displayed in the Report page lets the user view and then drag and drop their receipts directly to an expense on the left side. Hide the entire Receipt Viewer panel by clicking Hide Receipt Panel.

- Full Screen Experience: The user will see a full screen view of Expense – this includes all applicable pages (Home and Expense Detail screens shown below).

- Resizable and Draggable Pop-ups: Selected non-full screen pop-ups may be moved and resized so the user may set the screen as they prefer.

Release Update 02/03 - 2023

February/March 2023
Concur Open
Subscribe to Maintenance Notices in Personalized Concur Open
- On April 3, 2023, SAP Concur plan to provide ASCs and other users to the option to subscribe to receive advance notices about upcoming SAP maintenance events
- This helps the clients to prepare for SAP Concur maintenance events
- ASCs must subscribe throug the SAP Personalized Concur Open > Set Notification Preferences page.
Currencies
Euro Replaces Kuna as the Official Currency of Croatia
- On January 1, 2023, the Euro (EUR) replaced the Kuna (HRK) as the official currency of Croatia. To support this change, on December 7, 2022, SAP Concur solutions began defaulting to EUR as the default currency for new, manually created transactions that are configured with Croatian currency
- Between December 7, 2022, and January 31, 2022, users were able to reset the currency from EUR to HRK manually. As of January 31, 2023, users are no longer able to create new transactions set to HRK. All Croatian transactions are set to EUR.
Data Retention
Ongoing - Data Retention Feature Enhancements
- On February 21, 2023, SAP Concur renamed the Sensitive Data Retention Periods page to Profile Data Retention Periods. In a future release, SAP Concur plans to remove the Purge User button.
- CURRENT BEHAVIOR When data retention is enabled, the Purge User button is automatically available on the user account page for each user, and an administrator with the required permissions can click the Purge User button on an individual user’s account page to purge that user’s data, including transaction data.
- When the data retention feature is enabled, the Purge User button is available regardless of whether a data retention policy is configured and, if data retention policies are configured, clicking Purge User supersedes configured data retention policies and will remove data that could be needed for review, audit, and legal obligations at a future date.
- PLANNED CHANGES To help ensure that user data is retained and/or removed within the correct timeframe as required by regional data protection regulations, SAP Concur plans to remove the Purge User button.
Expense
Report Totals – Due Employee Amount in Tile and Grid Views
- The amount due to an employee is now displayed for submitted reports in both the report’s tile and grid / list views. This update makes the amount due more visible to the user in the tile and list views where previously the Expense user would open the report to see these details.

Mileage
Directions Unavailable to Processor After Submitting Report
- When the expense report is submitted the visual map will be visible to the Processor and others, but the directions will not be available for viewing and an error message may appear. This behavior is the result of an inability to retrieve this data but does not affect the processing or any other aspect of the workflow for an expense report.

Profile Menu
Enhancements to “Act As” Section of the Profile Menu
- SAP Concur has improved the “Act As” section of the Profile menu in the legacy SAP Concur theme.

Release Update 01 - 2023

January 2022
File Transfer Update
New File Transfer Endpoints After Migration to AWS
- The SAP Concur migration to Cloud Platform in AWS in complete
- New endpoints were implemented for the file transfer and notification of these changes was sent to clients impacted by these changes
- This announcement pertains to the following file transfer DNS endpoints:
- st.concursolutions.com
- mft-us.concursolutions.com
- vs.concursolutions.com
- st-eu.concursolutions.com
- mft-eu.concursolutions.com
Attendees
Advanced Search View now the Default View for Attendees
- In the attendees search, users are now automatically shown the Advanced Search function as the default view
- User may elect to use the simple search by clicking the Fewer Search Options
Drag and Drop Attendee Spreadsheet to Import Attendees
- Users may now import their spreadsheet list of attendees directly into the Add Attendees > Import Attendees tab using drag and drop technique
Cards
AMEX: Reauthorization of AMEX Business Cards Required Starting November 28th and Ending January 31st
- AMEX has updated the Application Programming Interface (API) which affects the use of AMEX business cards for their customers. Specifically, this action replaces the existing APIs currently supporting, among other things, the import and use of transactions within the SAP Concur Expense product.
- Reauthorize your AMEX Business card
- Open Profile > Profile settings
- In Expense settings click Expense Credit Cards
- For an AMEX business card requiring reauthorization you will see Update required message in the Card Status column. Click this link to begin the process of reauthorizing your card
Mileage Service
Sweden - New Electric Vehicle Category for Mileage Rates
- Beginning January 1st of 2023, Sweden put into effect new mileage rates that apply to drivers whose company cars are electric.
- If the user is changing an existing car configuration created prior to January 1st , 2023 they must do so before March 1st, 2023 which is the open period for this change and the date after which an existing configuration cannot be changed. However, adding a new car configuration using this setting may be done at any time – there is no date limit for a new configuration.
Receipts
Drag and Drop Multiple Receipts to Expense Details Page
- Users adding additional receipt files to their expense report may now drag and drop them directly to the window when performing this action in the Expense Details page, without opening the pop-up window.
SAP / SAP Concur Integrations
Ongoing - SAP Integration with Concur Solutions (ICS) for SAP ECC and SAP S/4HANA On-Premise Required Authentication Update
- SAP Concur has now consolidated the different methods into one target method: the new gateway authentication based on the company JWT (aka Oauth2.0). Currently, we are using both, the old user and password-based legacy authentication
- To ensure there's no disruption for connections between SAP ECC or SAP S/4HANA on-premise and SAP Concur, Concur has defined a transition period that allows a transformation from legacy authentication to company JWT-based authentication at your own pace.
- All customers must be using the company JWT-based authentication by December 31, 2023. After December 31, 2023, the legacy authentication will stop working
Release Update 12 - 2022

Dezember 2022
Currencies
Euro Replaces Kuna as the Official Currency of Croatia
- On January 1, 2023 the Euro will replace the Kuna as the official currency of Croatia
- Beginning on January 31,2023 users will no longer be able to create new transactions set to Kuna. All Croatia transactions will be set to EUR
Exchange Rates
Foreign Exchange Rate Provider Migration
- On December 12, 20222, SAP Concur migrated the exchange rate provider from OANDA to XE
- Each exchange rate provider has proprietary algorithms for calculating exchange rates, the exchange rates employed by the new provider might differ from the previous provider
- After the migration, the amounts for new expense reports will be calculated using the exchange rate calculated by XE.
Automatic Provisioning of Central Bank Exchange Rates for Selected Countries
- Beginning December 12, 2022, SAP Concur will provide foreign exchange rates from the central bank for the following countries: Czechia, Poland, Russian Federation, Türkey
- SAP Concur will only provide central bank rates that are updated daily by the respective central banks. Where the central bank does not provide daily foreign exchange rates for the currency pair, the commercial exchange rates will be provided by SAP Concur.
Accessibility
Alert Popup Redesigned to Meet Accessibility Requirements
- The new NextGen user interface (UI) now features a redesigned popup of the alert message detailing errors in an expense report. This update conforms to accessibility requirements for all users of Expense.

Employee Taxability and Corporate Deductibility
Mileage Taxability
- Mileage taxability is now supported for countries with variable rate vehicle criteria by distance, additional rates and accumulation period, in addition to countries with fixed rate criteria.
Expenses
Enhancements to the Hotel Itemization Wizard
- With this release, several usability enhancements are now added to the Hotel Itemization wizard. They include:
- General Accessibility Improvements: Overall, Tax fields are now more clearly displayed and labeled for quick identification and entry, reducing confusion, and increasing the accuracy for this complex task
- Default Tax Field Display Based on Location: Initial display of tax fields is now based on location to display the ‘expected’ fields for that location
- VAT Itemization: Handling for VAT configuration of FULL tax, where the result is an itemization for the VAT amount
- Add Tax Fields During Itemization: Additional tax fields may optionally
With this update, the Hotel Itemization wizard functionality is enhanced by improving the layout of tax fields for the user and adding additional tax fields they can configure to match the anticipated tax-related data contained in the hotel folio.

Prompt to Register Car When Using Mileage Expense Type
- The new NextGen user interface (UI) will now, under certain conditions, display a prompt to register a car when a user enters a Mileage expense type in their expense report.
- This message only appears when the conditions require that a Personal or Company car be registered by the user, and they have not yet done so
Itemizations
Display Itemizations in the Expense Report Page
- With this release, the user may now review their itemizations by opening them directly within the expense report page view
- To open this view, the user clicks the arrow ( ^) to open the single-line parent entry to a multi-line view that lists all the itemizations contained in the parent entry.
- If required, a scroll bar allows the user to move through the rows to view all the itemizations related to the open report.

Travel Allowance Service
Enhancement to Single Day Travel in U.S. Rate Bundle
- With the release of the new U.S. rate bundle, trips may now be configured in minutes.
- This update supports users whose travel spans two calendar days (for example, over Midnight) during a trip exceeding 12, but not 24, total hours, without accommodation.
- This update provides increased flexibility for travel under a single day.
New Itinerary Coverage Option for First and Last Day of Trip
- With the release, a new option is available that applies when the admin is configuring start and end times that, when applied, allow or disallow allowances based on an itinerary’s overlap of these set times.
- With this release, a new option, The itinerary must not cover any part of the period between start and end time, is available under Itinerary Coverage.
- When in effect, if the itinerary overlaps any time within the range, the allowance is not honored. As an example, if the set times are 12:00 and 19:00, the itinerary must not fall within these times for the allowance to be honored
Release Update 11 - 2022

November 2022
SAP Concur App Center
List Newly Released Apps
- Users can choose in the App Center tab in SAP Concur to list only recently released apps
- Added Apps are classified as new for a period of 90 days
- After the 90 days, the apps are automatically grouped into Enterprise Application or User Connections
Exchange Rates
Foreign Exchange Rate Enhancements for Regulatory Compliance
- SAP Concur is providing a new configuration option that will allow the Expense admin to set the foreign currency exchange rates to no be assessed based on one of the following three options:
- Transaction Date (Default): Date the expense was incurred
- Report Start Date: Trip start date as entered in the Report header
- Report End Date: Trip end date as entered in the Report header
Once the setting is configured it is default for all reports that contain foreign currency transactions and cannot be changed by the user
Effective Dates for this change:
- Configuration setting ready December 2nd
- User will see change December 12th
User Interface Changes
Miscellaneous Changes to the User Interface
The following minor usability changes are part of the ongoing continuous improvement process for the user experience
- Receipts: All instances of Receipt Affidavit are now changed to Receipt Declaration for the Missing Receipt Declaration function
- Report Attachment Viewer: To improve usability of button labels and messaging when working with attachments, the label Append is now replaces by Add, and Detach now replaced by Remove
- Delegate Permissions: A delegate with permissions to prepare, but not submit expense reports may now edit or change the redirect funds data in either the Report Details (menu) > Report Totals page, or during the report submission step when the redirect funds feature is enabled
Release Update 10 - 2022

OCTOBER 2022
Cards
Visa: Reduction of Required Attributes for Generating Rich Data for Cards
- The attribute Arrival Date is now removed from the list of required attributes in the Visa format
- Clients should consider if this feature change impacts the way they work with their receipts
Japan Public Transport (JPT)
Support End Notice for Legacy JPT
- All Concur Expense customers using legacy JPT will be automatically migrated to JPT on NextGen UI (NUI) effective October 1.
- Support ends on September 30, 2022
- The team will no longer investigate or fix issues reported by CRMC tickets if the issue is reproduced on legacy JPT but not on JPT on NUI
- If updates are required on the existing legacy JPT expenses, we recommend that you create new expenses on JPT on NUI and delete the old ones
- For any JPT on NUI support, authorized support contacts can submit a support case through the Customer Support portal
Travel Allowance Service
JTR Statutory Bundle Enhancement: Actual Expense Authorized
- The Joint Travel Regulation (JTR) statutory bundle is now updated with Actual Expense Authorized functionalityàActuals vs. Limits, Percentage rule, 300% rule
Actual Expense Authorized:
- Is a regulation in the US wherein travelers are allowed to exceed the travel allowance limit up to a defined percentage on certain days of their itinerary while still receiving actuals up to the limit on other days of their itinerary
Release Update 09 - 2022

SEPTEMBER 2022
Miscellaneous
SAP Concur Migration to Cloud Platform in AWS
- SAP Concur plans to migrate from pure private cloud operation, where all equipment is owned by SAP Concur, to a cloud platform implemented in Amazon Web Services (AWS)
- This change provides a stronger security posture, improved performance and stability, and faster innovation for the clients
- This change will occur automatically
- What the User sees during Migration:
- While a company is being migrated from an SAP concur private data center to the cloud platform, their SAP Concur solutions might not be available to end users.
- If an end user attempts to sign in to SAP Concur solutions during the active migration process, they might not be able to sign in and they might see a message
- If an end user is working in SAP Concur solutions when their company is migrated, they might be returned to the sign in page.
- Admin Experience – Preparing for Migration
- Review Network and API Connections:
- For clients who use allow lists to manage connections to their SAP Concur solutions including API connections, SAP recommends you add *.concursolutions.com to your allow list
- Always store the geolocation and the refresh token as they may have changed
- Updated Naming Convention for Sub-URLs:
- Following URLs were implemented in June 2021:
us us.concursolutions.com
eu.concursolutions.com
us2.concursolutions.com and eu2.concursolutions.com
- Following URLs were implemented in June 2021:
- Review Network and API Connections:
- With the release, the Expense Admin has the option of adding an additional viewing choice for their users when viewing their expense reports – the Detail view
- If configured, the user will now see a View menu and may select from the menu two different view of their report – the new Detail or the default List view
- This feature lets the client add specific information in column format that may be especially useful for their users
- This View menu’s Detail option appears only of the form has been configured.
New Comments Column Added to Expense List View
- The Expense list table view will now include a new Comments column.
- This column will display only when one or more comments created at the expense-level of the report are detected
Accessibility
Alert Popup Redesigned to Meet Accessibility Requirements
- The alert popup now message detailing errors in an expense report
- This update conforms to accessibility requirements for all users of Expense

Employee Taxability and Corporate Deductibility
Mileage Taxability
- Mileage taxability is now supported for countries with variable rate vehicle criteria by distance, additional rates and accumulation period, in addition to countries with fixed rate criteria
Expenses
Enhancements to the Hotel Itemization Wizard
- With this release, several usability enhancements are now added to the Hotel Itemization wizard. They include:
- General Accessibility Improvements: Overall, Tax fields are now more clearly displayed and labeled for quick identification and entry, reducing confusion, and increasing the accuracy for this complex task

- Default Tax Field Display Based on Location: Initial display of tax fields is now based on location to display the ‘expected’ fields for that location

- VAT Itemization: Handling for VAT configuration of FULL tax, where the result is an itemization for the VAT amount

- Add Tax Fields During Itemization: Additional tax fields may optionally be added by the user when working within locations with many local taxes

Personal Expense Now Labeled as Personal on the Expense List Request Column

Prompt to Register Car when Using Mileage Expense Type
- Under certain conditions, a prompt display to register a car when a user enters a Mileage expense type in their expense report
- This message only appears if a Personal or Company car has to be registered by the user and they have not yet done so
Itemization
Display Itemizations in the Expense Report Page
- The user may now review their itemization by opening them directly within the expense report page view.
- To open this view, the user click the arrow (^) to open the single-line parent entry to a multi-line view that lists all the itemizations
Travel Allowance Service
- Trips may now be configured in minutes
- This supports users whose travel spans two calendar days during a trip exceeding 12 but not 24 ours without accommodation
New Itinerary Covering Option for First and Last Day of Trip
- A new option is available that applied when the admin is configuring start and end times that, when applied, allow or disallow allowances based on an itinerary’s overlap of these set times
- This time range is measured systematically by Expense against the traveler’s itinerary for any overlap which, depending on the overlap, results in an allowance being allowed or disallowed based on the selection of an option under Itinerary Coverage
Request Allocations
Enhancement to Single Day Travel in U.S Rate Bundle
- When allocating expected expenses that are segments, segments can now bei individually allocated on a request
- Before this update, segments could only be allocated as a group on a request
- This change has to be done by the implementation partner if needed
Request Cost Objects
Cost Object Selection for Travel Segments
- Cost object fields can now be configured for travel segments on a request
- This update can help with cost object identification and reserving funds for anticipated spend against appropriate budgets
- This change has to be done by the implementation partner if needed
Request Allocations
Enhancement to Single Day Travel in U.S Rate Bundle
- When allocating expected expenses that are segments, segments can now bei individually allocated on a request
- Before this update, segments could only be allocated as a group on a request
- This change has to be done by the implementation partner if needed
Event Requests
Select All Check Box Added for Selecting All Participants
- A select all check box is now added to the Add Participants dialog so that you can select all participant for an event request by selecting the new check box
Release Update 08 - 2022

AUGUST 2022
Employee Import
SAP Global Identification Import Added as 315-Level Record Set
- SAP Global Identification is now added to the employee import job at the 315-record level.
- The purpose is to support end-to-end access to the SAP Intelligent Enterprise suite through a common identification attribute assigned to the user through this import.
User Administration
Ongoing – Standalone White Spaces No Longer Valid in First and Last Name Fields
- Since July 26, 2022, an error message is returned and the entries are not accepted if a field is populated with only white space characters via the profile v4 API
- In the future release, standalone white space characters will no longer be accepted as a valid entry in name fields on the My Profile – Personal Information page and If a name field is populated with only white space characters via the employee import file or through manual entry, a message or error will be returned and the entries will not be accepted.
> White space characters that are part of valid name will be accepted
Employee Import
Copy Downs Attendees Information to Itemizations
- The NextGen UI now matches the existing legacy functionality to copy down attendee information from the parent expense to itemizations
- This helps streamline data entry for the employees creating the expense report
Mileage Service
Standard Accounting Extract (SAE) Selected Car Mileage Data Fields now activated
- When using the Mileage Service feature in the NextGen UI, selected Car Mileage Data fields in the Standard Accounting Extract (SAE) are now populated with data from the milage-related expense entries on an expense report
- The selected fields are:
- Business Distance
- Personal Distance
- Car Passenger Count
- Vehicle ID
- This feature applies to Mileage Service customers only
Release Update 07 - 2022

JULY 2022
Expense Report
Expense Detail View
- With the release, the Expense Admin has the option of adding an additional viewing choice for their users when viewing their expense reports – the Detail view
- If configured, the user will now see a View menu and may select from the menu two different view of their report – the new Detail or the default List view
- This feature lets the client add specific information in column format that may be especially useful for their users
- This View menu’s Detail option appears only of the form has been configured.
New Comments Column Added to Expense List View
- The Expense list table view will now include a new Comments column.
- This column will display only when one or more comments created at the expense-level of the report are detected
Help Menu
Consolidation of Resources Under Help Menu
- The Help menu was updated
- Updates include changes to the overall appearance and organization of the menu
- The list of items in the Help menu depends on a user’s roles and permissions
Future release:
- User assistance for admin and end users, video tutorials, and tools for contacting support
- The Get Assistance icon (?) that is currently used to access those items will be removed from the UI
- On SAP Concur Standard edition, if user assistance is enabled and a client is in the implementation phase or trying the free trial version, a new chat icon will be available
Support for SAP Enable Now
This change enables clients to use SAP Enable Now to create user assistance content to improve user adoption and increase efficiency with SAP Concur solutions
- When SAP Enable Now is enabled, end users who have permission to view the content see Explore Interactive Walkthroughs in the Get Assistance section of the Help menu
- The interactive walkthroughs give end users access to guided assistance
SAP Concur App Center
App Center Page Filter
- When a user goes to the App Center or clicks the App Center tab, they can filter the apps that display based on criteria (such as product configuration and region)
- If the user is logged into the app, the App Center automatically filters app based on that user’s data, including their country of residence and company’s configured products
- The option to disable the filters and view all listed apps is also available
Travel Allowance Service
Add Additional Deduction Categories, Types, and Values for Rate Bundle Deductions and Adjust Default Time for a Deduction
- The Expense Admin may now create new deduction category types using options on the Add or Edit Rate Bundle page
- These custom deductions appear alongside the default deductions (Breakfast, Lunch etc.) for addition to any rate bundle the admin is working with
Deduction types:
- Now one or more values for a deduction are configurable which can appear for the user as a single checkbox or a drop-down list with multiple choices

Default Time for Deduction:
- Any Deduction category’s default time can now be adjusted for the purpose of matching a specific 24-hour period or any other time interval requirement
New SAP Concur-Managed Statutory Bundles for Italy for the NextGen UI
Additional country bundles are available for NextGen UI for Italy
Released SAP Concur-Managed Statutory Rate Bundles:
- Germany
- Portugal
- Spain
- Denmark
- Finland
- Norway
- Sweden
- Poland
- Russian Federation
- Czech Republic
- Slovakia
- United Staties
- United States Joint Travel Regulations
- Italy
Release Update 06 - 2022

JUNE 2022
SAP Concur is constantly evolving its products with minor adjustments to ensure stability and improve the applications.
Amazon Business Integration
Disconnection Process
- There are now additional steps to take when disconnecting the Amazon Business account from Concur Expense
- The Admin is redirected to the Amazon Business page to confirm the disconnection from the Amazon Business application, after which the application will no longer have access to the Concur Expense account
- The transactions before the disconnection process will be unaffected
- The admin must reconnect to Concur Expense to gain access to the Amazon application and its Services
Payer Buyer Information
- Concur Expense receives transaction details from Amazon Business with the email address of the buyer and the payer
- The email address should match a user within Concur Expense to route the transaction details correctly
- For this the email address should be verified otherwise Concur Expense discards the transaction
- If both the payer’s and Buyer’s email addresses are present, Concur Expense uses the payer’s email address to route the user transaction
- There is an Amazon Business group account for shared payments, where all users use the same payment method for Amazon purchases. In this scenario the payer’s email address will always be present and is used to send all the transaction details
Concur Open
Japanese Translation Available
- As of June 2, 2022 the ability to switch between English and Japanese has been added to SAP Concur Open pages
- In Addition, you can set English or Japanese as your preferred language on theSet Notification Preferences pages
Localization
Support for New Language (Ukrainian)
With the release, SAP Concur now supports the language Ukrainian
Profile Settings
Ongoing – Accessibility Improvements to My Profile – Personal Information Page
With the June release the following changes are being implemented on the My Profile – Personal Information page:
- In the TSA Secure Flight section, the link to www.tsa.gov will be changed to plain text to better support the use of screen readers
- In the Email Addresses section, tags, labels and captions will be added to better support the use of screen readers
- In the Travel Preferences section, tags, labels and captions will be added to better support the use of screen readers
- Minor changes will be made to improve tabbing between page items, including resolving issues where the tab order was not logical and issues where some page items were skipped
Following changes are being implemented in the Credit Card section of the My Profile – Personal Information page:
- Table headers were added to the display table.
- Tags and captions were implemented to support the use of screen readers.
- Minor changes were made to facilitate tabbing between elements.
The Assistants and Travel Arrangers section now includes the following column headers:
- Assistant
- Can Book Travel?
- Update/Delete
Ongoing – Changes to My Profile, Home Page, and Profile Menu
April Release
- The greeting on the SAP Concur Home page was removed and the preferred name and last name is displayed if the user added a preferred name in the Profile settings
- In the Future a new option Mx will be added to the Titke list and the user is enables to select a non-binary gender in the Travel Preferences
- This changes reflect SAP’s commitment to supporting gender diversity
May Release
- The Nickname field on the Personal Information page, Employee import file and Employee Travel Import 350 file was changed from Nickname to Preferred Name
June Release
- The Nickname field on the user details page in User Administration was changed from Nickname to Preferred Name
Future Releases
- A new option, Mx, will be added to the Title list on the Personal Information page
- New options will be added to enable users to select a non-binary gender in the TSA Secure Flight section of Travel Preferences
- New options will be added to the gender field in the Travel Profile 2.0 API. This change enables caller (TMCs and Partners) to write and read the new non-binary gender values
Travel Allowance Service
Rate Calculation for Multiple Trips in One Day
- Concur Expense supports a new option for rate calculation for multiple trips held in one day
- The business trip with the longest duration can be considered for reimbursement during multiple trips in one day
Release Update 05 - 2022

May 2022
SAP Concur is constantly evolving its products with minor adjustments to ensure stability and improve the applications.
Profile Settings
Ongoing – Accessibility Improvements to My Profile – Personal Information Page
Following changes are being implemented in the Assistance and Travel Arrangers section of the My Profile – Personal information page:
- Table headers will be added to the display table
- Tags, labels, and captions will be added to support the user of screen readers.
- Minor changes will be made to facilitate tabbing between elements
Following changes are being implemented in the Credit Card section of the My Profile – Personal Information page:
- Table headers were added to the display table.
- Tags and captions were implemented to support the use of screen readers.
- Minor changes were made to facilitate tabbing between elements.
The Assistants and Travel Arrangers section now includes the following column headers:
- Assistant
- Can Book Travel?
- Update/Delete
Ongoing – Changes to My Profile, Home Page, and Profile Menu
- In April the greeting on the SAP Concur Home page was removed and the preferred name and last name is displayed if the user added a preferred name in the Profile settings
- In the Future a new option Mx will be added to the Title list and the user is enables to select a non-binary gender in the Travel Preferences
- This changes reflect SAP’s commitment to supporting gender diversity
Expense Pay-Flex Edition
Branch Codes and Bank Account Number for SGD Currency
- Previously, when an SGD (Singapore Dollar) payment was sent to the payment provider, the branch code was automatically included with the account number.
- When branch codes are appended, payments do not succeed for these beneficiary banks
- SAP Concur will allow now manual entry of the 3-digit branch code before the account number when needed, so that payments can succeed for all scenarios
Travel Allowance Service
(Norway) Updated Calculation Rules for Meals and Compensation Allowance
- SAP Concur has changed the rule options for the Meals and Compensation Allowance
Release Update 04 - 2022

APRIL 2022
Audit Service
Policy and Receipt Audit Performance Improvement
- Adjustments are being made to the audit process that will improve service efficiency and turnaround times
Cards
Reauthentication of Linked Cards to Yodlee Required
Concur Expense card users benefit from Yodlee’s adoption of the Banking functionality
Banks will work with Yodlee to adopt the new functionality over the time
This means the card user in Concur Expense must first identify if their card is ready for reauthentication before doing so
As for this release the following cards may now be reauthenticated: Chase, Capital One, Schwab
Email Notifications
Email Notifications
Update to Expense Report Link in Workflow Notifications Email
The URL link to Concur expense within the workflow email notification is updated to a new format
When approvers open their workflow email to approve an expense report, they can access and approve the employee’s expense report directly by clicking the link
When users open their workflow email, they can access the expense report directly by clicking the link
Homepage
Home Page Greeting Removed
The “Hello, <First Name>” greeting has been removed from the home page
New GenUI: Travel Allowance
Audit Rules based on the new Travel Allowance
Now Audit Rules can be created for the new Travel Allowance
SAP Concur User Assistance
SAP Help Portal Updates
SAP Concur offers a Help Portal for many SAP products including SAP Concur products
Now there is a What’s new link, to allow clients self-serve information at their convenience

Expense Pay
Resend Card Batch Remittance File Feature
Client admins can now resend card batch remittance/allocation file to the card company
Corporate card banks can request that remittance/allocation details be re-sent for a received payment. With the new resend button the client can do this themselves when needed
Release Update 03 - 2022

MARCH 2022
Mileage
New Mileage Service Features
- On March 8, 2022 Concur released functionality and UI updates to clients using the Mileage Service
- These Updates provide clients with automatic best practice government mileage rates, support for mileage-expected expenses, mileage calculator integration with Concur Request, and improved user interfaces and end-to-end user experience
- These updates enhance the milage functionality by providing:
- Automatic best practice government mileage rates à no manually change is necessary, the government updated its rates every year
- Custom Rates still possible
- The milage Service update is deployed automatically ONLY to net new customer entities being created from March 8, 2022 and onward à It is not available to Customers with existing legacy car mileage configurations
Nextgen UI
JPT on NextGen UI Migration for JPT 1.0 Users
- Japan Public Transport (JPT= on NextGen UI is the only service that enables users to expense rail and bus travel in Japan using the NextGen UI
- Existing JPT 1.0 clients will now be able to transition to JPT on NextGen UI, the new version of JPT 1.0
- Global clients can anticipate to option to migrate to JPT in April 2022 and Clients must plan to activate both the NextGen UI and JPT on the NextGen UI at the same time
- During the opt-in period from April 2022 through Semptember 2022, clients who want the transition must create a change request case
- Clients who do not take any action will automatically be moved to both NextGen UI + JPT on NextGen UI on the cutover date October 1, 2022
Product Settings
Advanced and Basic Views Added to Product Settings
- You can now switch between basic and advanced views in Product Settings
- This change enables client admins to view or hide their advanced settings as desired without assistance from SAP Concur personnel
SAP Concur Support
Suggested Solutions Migration
- SAP Concur solutions has replaced the Solution Suggestions platform with the SAP Continuous Influence – Improvement Request program
- This change provides better user experience and a single place for Authorized Support Contact (ASC) users to engage with all SAP Concur Customer Influence programs
Security
Concursolutions.com SSL Certificate Renewal
- In most cases, certificate renewal is invisible to the user. When a new certificate is issued, web browser automatically accept the new, authorized certificate and update the serial number, version, and other data included in the certificate
- To avoid disruption of SAP Concur products and services, clients who have pinned the expiring certificate must replace it before it expires on April 20, 2022.
- Clients who have not pinned the expiring certificate, do not need to take any action.
- The new SSL certificate can be accessed through the following URL: http://assets.concur.com/concurtraining/cte/en-us/concursolutions.cert.pem
Site Settings
Enable Report Number in Concur Expense Accounting Extracts
- A new site setting, Enable Report Number for Expense Accounting Extracts, is now available for all Concur Expense accounting extract file types
- This setting lets the client elect to extract the Report Number field data instead of the Report Key field data by changing the extract output to include one and not the other
- This change is reversible and can affect up to no more than 5 same-type extracts at the client site
- At this time, no change is planned to the Report Key field's availability or functionality in any way
User Assistance for Admins and End Users
New Tours Added to User Assistance for Admins and End Users
- The new release includes new User Assistance content (tours).
- The new tours expand the scope of information provided by User Assistance for Admins and End Users
- The following new tours are included in the March release:
- Concur Travel
- Book an Air Ticket
- Book a Car Rental
- Concur Expense
- What does this mean: "Combine room rate + taxes into single entry"?
- How do I delete an expense report?
- Adding JPT Route to an Expense Report
- Concur Request
- Error Handling for Cash Advance solution •
- App Center
- App Center Overview
- Concur Travel
- User Assistance assists admins and users to learn new tasks more quickly and efficiently by providing guided tours with step-by-step instructions for completing a task
- The tours are automatically available on entities when it is enabled
Web Service Administration
Application Connector Username and Password Length Requirements Updated
- The length of the username and password associated with an application connector on the Application Connectors page must be at least 10 characters long and not more than 50 characters long
- On February 28, 2022, SAP Concur began enforcing the 10-character minimum and 50-character maximum
- If the usernames and passwords are not updated prior to this change, some aspects of SAP Concur solutions might stop working
- Application connection usernames and passwords can be updated by an administrator with the Company Administrator or Web Services Administrator role.
File Transfer Updates
Ongoing: SAP Concur Migration to Cloud Platforms in AWS
SAP Concur plans to migrate from pure private cloud operation, where all equipment is owned by SAP Concur, to a cloud platform
This change provides a stronger security posture, improved performance and stability, and faster innovation for the clients
This change will occur automatically
- What the User sees during Mirgation:
- While a company is being migrated from an SAP concur private data center to the cloud platform, their SAP Concur solutions might not be available to end users.
- If an end user attempts to sign in to SAP Concur solutions during the active migration process, they might not be able to sign in and they might see a message
- If an end user is working in SAP Concur solutions when their company is migrated, they might be returned to the sign in page.
Concur plan to implement migrations on weekend and after business hours
Release Update 02 - 2022

FEBRUARY 2022
We made minor adjustments for the stability and improvement for the application.
New Features for the new Travel Allowance configuration
Meals provided by default
- Meals can now be marked as provided by default
For example: Breakfast is always marked as provided for all days except the first - This can also be done city specific, for example: If the employees travel into the city of the headquarter, automatically all meals are marked as provided
New features for the User experience
Calender
- By entering the trip segments the calender is now showing, when the User was on trips.
- All complete travel days are grayed out and cannot be selected
- All half days, or start and end dates of a trip are marked and can be used for another half day

Recently Used Locations
- By entering the Locations, the recently used Locations are showing up and simplify the selection

Renaming the headings:
- The headings in the Travel allowance adjustment section can now be renamed per configuration
- So all the Meal types and Lodging can be changed as desire
Invoice Capture and Expense Receipt Handling
CFDi Version 4.0 Now Supported (Mexico)
This update supports users reporting to Mexican tax authorities who need their invoice or receipt and attached CFDi tax document submitted as a single invoice in Concur Invoice or reimbursable expense in Concur Expense.
Miscellaneous
Ongoing: SAP Concur Homepage Changes
- In Q2 of 2022, SAP Concur will begin redirecting the remaining clients in the US and EU datacenters to the new homepage
- The remaining clients include those with Concur Travel standalone or Concur Travel with Expense, Invoice and/or Request
Ongoing: SAP Concur Migration to Cloud Platforms in AWS
- SAP Concur plans to migrate from pure private cloud operation, where all equipment is owned by SAP Concur, to a cloud platform
- This change provides a stronger security posture, improved performance and stability, and faster innovation for the clients
- This change will occur automatically
SAP Fiori Themes
Profile Menu Functional Changes Under Fiori Light Theme
With the January release, the Profile menu within the SAP Fiori theme has been updated. This update includes changes to the layout of the menu items and some changes in functionality.

What the user sees:
- The layout and appearance of the Profile settings and Sign out buttons changed
- Act as another User option include:
- Myself: allow visual identification and confirmation that the user is working on their own behalf and enable the user to return to working on their own behalf after acting as another user
- Switch: This button toggles the user between working for a user and working on their own behalf
The Profile menu in the SAP Concur Fiori Light Theme is automatically updated with the January 2022 release
Profile Settings
Removal of the Connected Apps Page
- SAP Concur plans to remove the Connected Apps page in Profile Settings
- This improves the usability. This is a rarely uses page; it no longer meets its purpose of driving partner application usage
- The users can continue to connect to available apps through the App Center on the SAP Concur page header.
SAP Concur Assistance
Notice Regarding Stale Documentation
- SAP Concur User Assistance will achieve and eventually delete documents as needed to maintain accurate, relevant and concise information for all supports audience
- Archiving activities will comply with data retention best practices and adhere to legal compliance requirements
- Current online help documents are now located on the SAP Help Portal
Security
Some TLSv1.2 Ciphers No Longer Supported (Feb 1, 2022)
SAP Concur solutions will no longer support connections to *.concursolutions.com and * api.concursolutions.com that use some ciphers. The list of the supported and unsupported ciphers you find in the Release Updates
If your cipher suite includes supported and unsupported ciphers, connections to *concursolutions.com through a web browser will not be disrupted. During the process of establishing the connection, the *concursolutions.com server will choose the most secure cipher in your cipher suite.
Supported Configurations
Change in Support for Internet Explorer 11
- On January 1, 2022, SAP Concur began transitioning away from support for Internet Explorer 11.
- SAP Concur Users are not blocked from access when using IE 11. They can still sign in to their solutions. However SAP recommends that clients move away from IE 11 and move to a more modern, secure and supported browser
- Users who navigate to the Concur page will see a banner with a the following message:
"You are using Internet Explorer. Beginning January 1, 2022, SAP Concur began transitioning away from support for Internet Explorer 11. For details, refer to the SAP concur Internet Explorer 11 Support Policy Change FAQ. View FAQ"
File Transfer Updates
Ongoing: Rotating PGP Key for File Transfer
- Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.
- The SAP Concur legacy PGP key (key ID D4D727C0) will be decommissioned on October 11, 2022. You must switch to using the rotating PGP key before that date. Files encrypted with the legacy PGP key will not be processed after October 10, 2022.
- This announcement pertains to the following file transfer DNS endpoints:
- st.concursolutions.com
- mft-us.concursolutions.com
- vs.concursolutions.com
- st-eu.concursolutions.com
- mft-eu.concursolutions.com
Ongoing: SAP Concur Legacy File Move Migration
Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and January 24, 2022. After they are migrated to the more efficient process, clients will see the following improvement:
- With the legacy process, clients had to wait for the file move schedule to run at a specified time.
- With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.
This announcement pertains to the st.concursolutions.com file transfer DNS endpoints

Release Update 01-2022

JANUARY 2022
File Transfer Updates
Ongoing: Rotating PGP Key for File Transfer
- Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.
- The SAP Concur legacy PGP key (key ID D4D727C0) will be decommissioned on October 11, 2022. You must switch to using the rotating PGP key before that date. Files encrypted with the legacy PGP key will not be processed after October 10, 2022.
- This announcement pertains to the following file transfer DNS endpoints:
- st.concursolutions.com
- mft-us.concursolutions.com
- vs.concursolutions.com
- st-eu.concursolutions.com
- mft-eu.concursolutions.com
Ongoing: SAP Concur Legacy File Move Migration
Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and January 24, 2022. After they are migrated to the more efficient process, clients will see the following improvement:
- With the legacy process, clients had to wait for the file move schedule to run at a specified time.
- With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.
This announcement pertains to the st.concursolutions.com file transfer DNS endpoints
Miscellaneous
Ongoing: SAP Concur Homepage Changes
- In Q2 of 2022, SAP Concur will begin redirecting the remaining clients in the US and EU datacenters to the new homepage
- The remaining clients include those with Concur Travel standalone or Concur Travel with Expense, Invoice and/or Request
Ongoing: Changes to Page Header and Profile Menu
Beginning in Q1 2022, the following changes will be made:
- The greeting on the SAP Concur Homepage will be removed
- If a user has entered a nickname/preferred name in the Profile settings, the nickname/preferred will be displayed in the Profile menu
- Otherwise the first name will be displayed

SAP Concur Assistance
Shared Planned Changes Moved to New Shared Changes Release Notes
- Beginning with the January 2022 draft release notes, shared changes, shared planned changes and changes to SAP Concur core technologies are published in a new document “Shared Changes Release Notes”
- Changes that are specific to one product and that impact that product's functionality or UI for admins or for end users will continue to be documented in that product's release notes
SAP Fiori Themes
New SAP Fiori Themes Available for Preview
- With the January 2022 release, a new list field Appearance Settings has been added to the Profile Settings > System Settings page
- Users who have been assigned the SAP Fiori Theme Preview permission can choose between different SAP themes
- SAP themes harmonize the look and feel of the SAP Concur UI with the look and feel of other SAP products, providing more consistent user experience
Profile Menu Functional Changes Under Fiori Light Theme
With the January release, the Profile menu within the SAP Fiori theme has been updated. This update includes changes to the layout of the menu items and some changes in functionality.

What the user sees:
- The layout and appearance of the Profile settings and Sign out buttons changed
- Act as another User option include:
- Myself: allow visual identification and confirmation that the user is working on their own behalf and enable the user to return to working on their own behalf after acting as another user
- Switch: This button toggles the user between working for a user and working on their own behalf
The Profile menu in the SAP Concur Fiori Light Theme is automatically updated with the January 2022 release
Security
Some TLSv1.2 Ciphers No Longer Supported (Feb 1, 2022)
SAP Concur solutions will no longer support connections to *.concursolutions.com and * api.concursolutions.com that use some ciphers. The list of the supported and unsupported ciphers you find in the Release Updates
If your cipher suite includes supported and unsupported ciphers, connections to *concursolutions.com through a web browser will not be disrupted. During the process of establishing the connection, the *concursolutions.com server will choose the most secure cipher in your cipher suite.
Site Settings
Ongoing: Enable Report Number in Concur Expense Accounting Extracts (March 2022)
- A new site setting, Enable Report Number for Expense Accounting Extracts, will be available in an upcoming release in Q1 of 2022 for all Concur Expense accounting extract file types
- This setting lets the client elect to extract the Report Number field data instead of the Report Key field data by changing the extract output to include one and not the other
- This change is reversible and can affect up to no more than 5 same-type extracts at the client site
- At this time, no change is planned to the Report Key field's availability or functionality in any way
Supported Configurations
Change in Support for Internet Explorer 11
- On January 1, 2022, SAP Concur began transitioning away from support for Internet Explorer 11.
- SAP Concur Users are not blocked from access when using IE 11. They can still sign in to their solutions. However SAP recommends that clients move away from IE 11 and move to a more modern, secure and supported browser
Test Entities | Production Sandbox Environment
Permanent Test Entity Renamed to Production Sandbox Environment
- SAP Concur has renamed the Permanent Test Entity (PTE) service to Production Sandbox Environment (PSE).
- A PSE is a copy of a client's SAP Concur production entity.
- Clients can use the PSE to set up and test new products, features, and services before introducing them into the production environment.
- The PSE can also be used to train users on SAP Concur products, features, and services.
Test Entity (PSE) Data Maintenance and Entity Deletion (Dec 6)
- As part of SAP Concur routine data maintenance and operations, they will begin deleting stagnant data in SAP Concur Production Sandbox Environment (test entities)
- Beginning December 6, test entities that have not been signed in to within 180 days will be deleted
- As of January 2022, test entities that have not been assigned within 180 days will also be deleted on a regular basis
- The deletion of data or entities in the production sandbox environment has no impact on live production entities
Ongoing: Most Recently Used Lists Not Migrated
- Some SAP Concur users use Product Sandbox Environment (PSE) entities to set up, test, and train on new configurations prior to deploying them to their live production entity
- Due to the architectural changes that SAP Concur must make to support this move, when PSEs are migrated to the new environment, some Most Recently Used (MRU) list items within the PSE will not be migrated.
- MRU lists consist of recent selections made by the user. These lists are generated overtime as users interact with various menus and other defined lists and they will be regenerated after the PSE is migrated to the new environment.
User Acceptance for End Users
New Tours Added to User Assistance for End Users and Admins (US, EMEA)
- SAP Concur January release includes new User Assistance content.
- The new tours expand the scope of information provided by User Assistance for End Users and Admins
- Following new tours are included:
Concur Travel | Concur Expense | Concur Request | Concur Budget |
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Admins with the necessary permissions can navigate to the User Assistance page by clicking Administration > Company > Company Admin > User Assistance.
Web Service Administration
Ongoing: Application Connector Username and Password Length Requirements Updated
- The length of the username and password associated with an application connector on the Application Connectors page must be at least 10 characters long and not more than 50 characters long
- On February 28, 2022, the 10-character minimum and 50-character maximum will be enforced
- If the usernames and passwords are not updated prior to this change, some aspects of SAP Concur solutions might stop working
- Application connection usernames and passwords can be updated by an administrator with the Company Administrator or Web Services Administrator role.
Release Update 12-2021

SAP Service Administration
Application Connector Username and Password Length Requirements Updated
- The lengths of the username and password associated with an application connector on the Application Connectors page must be at least 10 characters and not more than 50 characters long.
- On February 28, 2022 the 10 character minimum and 59 character maximum will be enforced.
- If the usernames and passwords are not updated prior to this change, some aspects of SAO Concur solutions might stop working
- Application connection usernames and passwords can be updated by an administrator wit the Company Administrator or Web Services Administrator role
Test Entities
Test Entity Data Maintenance and Entity Deletion (Dec 6)
- As part of SAP Concur routine data maintenance and operations, they will begin deleting stagnant data in SAP Concur Production Sandbox Environment (test entities)
- Beginning December 6, test entities that have not been signed in to within 180 days will be deleted
- As of January 2022, test entities that have not been assigned within 180 days will also be deleted on a regular basis
- The deletion of data or entities in the production sandbox environment has no impact on live production entities
SAP Integration with Concur Solutions
Delta Posting Phase 2 (Dec 2021)
This change is part of the NextGen UI experience
- The first phase of the Delta Posting feature allowed end-users to reopen the expense report and change custom fields only. Expanded features are now available
- Multiple configuration levels allow companies to control which actions the end- user can perform in a reopened report
- The configuration level allow the choice if assigning increasing degrees of modification privileges to an Expense User Group. E.g a user in a group assigned the level 1 permissions can add or append receipt images and modify allocation and org unit field. A user in Level 3 may further modify the report for number of attendees and amounts, add receipt images, and move entries between reports
In Phase 2 now following features are additionally available:
- Allow end-user to add new entries to expense report or delete/move entries from expense report
- Allow end-user to modify virtually any field including entry amount, itemizations, mileage, expense types, attendees, non-custom fields
- Allow end-user to adjust new (only) travel allowance and itinerary data (add or remove allowances, edit location and dates)
- Allow a traveler to update receipt images for an existing entry: Append image where image already attached > image available in imaging service but SAP not notified of change
- Calculate delta for payroll posting of employee taxability and/or reimbursement (reversal original + post new)
SAP Concur User Assistance
Available End User Support Options
- SAP provides many support pathways for many products
- SAP Concur solutions end user receive support in one of the following ways:
- User Support Desk (USD): of your company has purchased User Support Desk, end users can access support within the SAP Concur application. Click Help > Contact Support to access the User Support Desk Portal and begin support via phone or chat
- Internal Support: If your company has not purchased USD, end users work with internal contacts to support their SAP Concur solution, and supplement with the self-serve resources in the next section
Self-Serve End User Resources:
- SAP Concur Community: https://community.concur.com/
- Support Info and FAQs on SAP Concur Community: https://community.concur.com/t5/Support-and-FAQs/bg-p/Support
- Professional Edition SAP Concur Training Toolkit: http://www.concurtraining.com/
- Standard Edition SAP Concur Training Toolkit: http://www.concurtraining.com/toolkit/standard/en
- Concur Expense End-User Online Help: https://help.sap.com/viewer/product/CONCUR_EXPENSE/LATEST/enUS?task=use_task
- Concur Invoice End-User Online Help: https://help.sap.com/viewer/product/CONCUR_INVOICE/LATEST/enUS?task=use_task
- Concur Request End-User Online Help: https://help.sap.com/viewer/product/CONCUR_REQUEST/LATEST/enUS?task=use_task
- Concur Travel End-User Online Help: https://help.sap.com/viewer/product/CONCUR_TRAVEL/LATEST/enUS?task=use_task
Release Note Admin Summaries
Streamlined Delivery
- Previously the monthly release note admin summaries were provide in pdf files from the classic landing pages and as HTML files from the in-product Help systems and the SAP Help Portal
- SAP Concur now provides only HTML files from the in -the-product Help system and the SAP Help Portal
- The SAP Help Portal provides a Create Custom PDF link
Miscellaneous
Profile Menu Functional Changes Under Fiori Light Theme
- The SAP Fiori theme release includes changes to the layout of the menu items and some changes in functionality
Extracts
Standard Accounting Extract (SAE) Version 4 to be Available to New Onboarding Clients
- A new Standard Accounting Extract (SAE) specification, version 4, is now available for new clients onboarding to SAP Concur who require this extract.
- This version includes the Report Number field which replaces the Report Key field in the earlier extracts
- This update is designed for use by new clients
- It is strongly recommended that now existing clients migrate to the new version à If they require the Report Number field they will use the new Site Setting Enable Report Number for Expense Accounting Extracts setting for this purpose (available in early 2022)
Expense Pay Classics
Decommission of All Currencies (Jan 1, 2022)
- SAP Concur will decommission the legacy Expense Pay Classic solution
- This decommission will require all Customers using Expense Pay to enable alternative solutions, but they have been communicated to directly regarding this change
- Currently, Expense Pay Flex (aka Direct) is being offered only to existing clients (those already using Expense Pay classic) and not to new clients or existing clients who do not currently use an Expense Pay solution.
- This announcement does not impact existing Expense Pay Global solution with Bambora which remains available and fully supported
Cards
Lodge Cards: Purchasing Addendum Data Added for User Identity Retrieval for Selected VISA VCF Import Formats:
- A new field, Purchase Addendum Data, is available as a Custom field 1
- Used to retrieve the Employee or Request ID value for VISA VCF4.0 and VCF4.4 CR and Lodge cards accounts
- This field joins Passenger, Car and Hotel data as additional option that may be added to the import to configure the retrieval of the Employee or Request ID value for matching transactions to users
- Additional the Employee ID From Passenger or Car Rental of Hotel Specific Data field is renamed to Employee ID from Addendum Data
Release Update 11-2021

Authentication Administration
Company Request Token Self-Service Tool:
- Company Admin can now generate Company Request Tokens without contacting SAP Concur Support
- After Expiration of the Company Request Token they can generate a replacement Company Request Token
- There is no configuration needed
Client Web Services
Self-Service Tool for Application Management
- Web Service Administrators can enable the OAuth 2.0 Application Management tool to generate Client IDs and Client Secrets without contacting SAP Concur Support
- This can be enabled on request for clients with SAP Concur Client Web Services
Miscellaneous
Concur Experience Optimizer (US)
Concur Experience Optimizer collects and analyzes employee sentiment and buying behavior data from SAP Concur solutions.
Available for following User:
- Concur Expense or Concur Travel & Expense
- Concur Intelligence or Consultative Intelligence
- Licenses for Qualtrics Employee XM for IT
Features of Concur Experience Optimizer
- Diagnostic feedback templates to gather employee sentiment
- Dashboards to analyze and understand data
- Expert services to help interpret data and develop an effective response to findings
- Qualtrics platform to ensure availability, scalability, confidentiality, data privacy, and security
New Permission to Enable Preview of Fiori Light Theme
- New switch in the header of the SAP Concur site and a new Theme info bubble when enabled
- New Theme includes changed to visual elements such as fonts, colors, and icons
- Additionally some top-level tabs and menu items are relocated to the SAP Concur Home menu
- The theme harmonizes the look and feel of the SAP Concur UI with the look and feel of other SAP products
- To enable the User needs the “SAP Fiori Theme Preview” permission on the Company Permissions page and switch the info bubble to “ON”

NextGen UI
Ongoing Updated User Interface for Concur Expense End Users
Active Move Period: October 2021 – September 2022
12-month period for customers to complete the transition at their own pace before the automatic transition date.
Automatic Transition Date: October 1, 2022
All customers will be automatically transitioned to the NextGen UI.
Payment Manager
“View Batch Data” Link
For all Expense Pay User a new link “View Batch Data” is available. It shows all the masked payment and remittance data that is transmitted to the payment and/or card provider when applicable
SAP Concur User Assistance
Help Menu Directed to SAP Help Portal
New look and feel and additional functionality for the Help Portal
User Assistance
New User Assistance Tool for End User (US, EMEA)
- The new tool helps end users learn and complete tasks more quickly by providing guided help
- User assistance for end users can be enabled and disabled by country/region or globally on the User Assistance Settings page
- When the tool is enabled the User see the Get Assistance (?) button

Web Services Administration
Ongoing Application Connector Username and Password Length Requirements Updated
The lengths of the username and password associated with an application connector on the Application Connectors page must be at least 10 characters an not more than 50 characters long.
Workflow
Authorized Approvers Sort Order Enhancement
- Automatically assign authorized apprivers setting ensures that all Authorized Approval steps in the workflow are pre-populated with an assigned Authorized Appriver
- If multiple possible Approvers are possible the system now orders the choices alphabetically by last name, followed by first name